Return and Refund Policy Banner

Below are some common concerns our customers have before placing an order.
If you have any other questions, feel free to contact us directly via WhatsApp, via phone +92 370 8228550 , or email us at storebeautiflypk@gmail.com.

Filter by Topic
All
  • All
  • About Beautifly.pk
  • Ordering & Payment
  • Shipping & Delivery
  • Returns & Exchanges
  • Deals & Offers
  • Contact & Support

About Beautifly.pk

Beautifly.pk is Pakistan’s trusted online beauty store offering 100% original, imported skincare, makeup, haircare, and personal care products from renowned international and local brands.

Yes! We guarantee 100% genuine and original products sourced from authorized distributors in the USA, UK, and Europe.

We stock top-rated brands including:

  • Oriflame
  • CeraVe
  • La Roche-Posay
  • The Body Shop
  • Vince, Bourjois, Maybelline, Eveline, Cosrx, and many more.

Explore our Brands section at https://beautifly.pk/collections/all.

Ordering & Payment

You can place an order directly through our website:

  1. Select your desired product.
  2. Click 'Add to Cart.'
  3. Proceed to checkout and provide your delivery details.
  4. Choose payment method and confirm the order.

We offer:

  • Cash on Delivery (COD) nationwide
  • Bank Transfer (on request)
  • Credit/Debit Card (if enabled via checkout)

Yes, you can cancel the order before it is shipped. Once shipped, cancellations are not allowed unless there's an issue with the product.

Yes, we do! For reseller or wholesale inquiries, please contact us directly via WhatsApp or email.

Shipping & Delivery

We usually ship within 24–48 hours. Delivery times:

  • Karachi: 1–2 working days
  • Other Cities: 3–5 working days

Yes, free shipping is available on orders above Rs. 5,000. For orders below this, standard courier rates apply based on location.

Once your order is dispatched, we’ll share a tracking number via WhatsApp or email. You can also message us with your order number for updates.

Returns & Exchanges

Yes. Return/exchange is available if:

  • Product is damaged or defective upon arrival
  • You notify us within 24 hours of receiving the order

Note: Products must be unused and in original packaging. See our Returns Policy.

Deals & Offers

Absolutely! We regularly offer skincare kits, haircare bundles, and seasonal discounts. Check out our Deals & Bundles.

Yes! Subscribe to our newsletter on footer to receive exclusive offers, early access to sales, and skincare tips.

Contact & Support

You can reach us through:

We are an online-only store based in Karachi, serving customers all over Pakistan.

Unable to find satisfactory answers ? Contact Us