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Returns & Refund Policy

At Beautifly.pk, your satisfaction is our priority. If you’re not fully happy with your purchase, we're here to help.

Eligibility for Return & Exchange

  • Our return and exchange window is 7 days from the date of delivery.
  • Items must be unused, unopened, and in the same condition you received them, including original packaging.
  • A receipt or proof of purchase is required to complete your return.
  • Returns are accepted only if the product is damaged, defective, or incorrect upon arrival.
  • You must notify us within 24 hours of receiving the product to be eligible for return or exchange.

How to Request a Return or Exchange

  1. Email us at storebeautiflypk@gmail.com or message us on WhatsApp at +92 370 8228550.
  2. Share your order number and pictures of the damaged or incorrect product.
  3. Our team will verify and guide you through the return or exchange process.

Refunds

  • Once your return is received and inspected, we’ll notify you via email or WhatsApp about the status of your refund.
  • If approved, the refund will be processed and credited to your bank account or the original method of payment.
  • Please allow some processing time from your bank or payment gateway before the refund appears.

Late or Missing Refunds

  • Recheck your bank account.
  • Contact your bank — processing delays are common.
  • If the issue persists, reach out to us at storebeautiflypk@gmail.com.

Exchanges

We only replace items if they are damaged, defective, or sent in error. To request an exchange:

  • Email us with pictures of the product and a brief explanation.
  • We’ll arrange a replacement if your request meets our exchange criteria.

Shipping for Returns

  • Customers are responsible for paying return shipping costs.
  • Shipping charges are non-refundable.
  • If your return is approved for a refund, the return shipping cost will be deducted from the total refund amount.
  • Delivery times for replacements may vary depending on your location.

Need Help?

We’re here to assist you with any questions regarding refunds or returns.