Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Multi-Level Moisturizing Cream:

Vince Hydrating Cream provides a surge of moisture, supported by the advanced science of our Hydramoisture Technology. In a clinical test, 100% of participants experienced a sustained increase in moisturization with the first application. It works like a tiny shower, delivering hydration to the lower layers of your skin slowly, over a period of hours. Hydrating Cream helps reduce moisture loss,one of the primary causes of lines and wrinkles.

Key Benefits:

• Hydra moisture technology
• Fully quenched, optimally moisturized skin
• Delivers hydration to the lower layers of the skin
• Non- greasy & penetrates instantly to leave the skin soft, supple and comfortable

Directions:

Apply hydrating cream to the freshly cleansed face massage gently with finger pads to ensure absorption. To get enhanced results, use it with Vince Hydra Face Wash.

Ingredients:

Water, Mineral Oil, Stearic Acid, Propylene Glycol, Glycerin, Cetyl Alcohol, Cetyl Stearate, Isostearyl Isostearate, Potassium Cetyl Phosphate, Phenoxyethanol,  Triethanolamine, Argania Spinosa (Argan) Kernel Oil, Butyrospermum Parkii (Shea) Butter, Tocopheryl Acetate, Disodium EDTA, Potassium Sorbate, Fragrance.